Privacy policy
Privacy Policy
At Luhxe, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, shipping address, and payment information provided during checkout
- Browsing Data: Pages visited, products viewed, and time spent on our site
- Device Information: IP address, browser type, device type, and operating system
- Cookies and Tracking Technologies: To enhance your shopping experience and understand user behavior
How We Use Your Information
We use collected information for:
- Processing orders and delivering your handbags
- Sending order confirmations, shipping updates, and customer support
- Personalizing your shopping experience
- Improving our website and services
- Complying with legal obligations
- Preventing fraud and enhancing security
Cookies
Our website uses cookies to remember your preferences, track shopping behavior, and improve site functionality. You can manage cookie preferences in your browser settings. However, disabling cookies may limit certain features of our site.
Third-Party Sharing
We do not sell your personal information. We may share data with:
- Payment processors to securely handle transactions
- Shipping carriers to deliver your orders
- Analytics providers to understand website usage
- Service providers assisting with our operations
All third parties are contractually obligated to protect your information.
Your Rights
You have the right to:
- Access your personal data
- Request corrections to inaccurate information
- Request deletion of your data (where applicable)
- Opt-out of marketing communications
Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.
Contact Us
For privacy concerns or to exercise your rights, contact luhxebagssupport@gmail.com.